At Ranbanka Places , we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a booking, contact us, or use any of our hospitality services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with us, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and payment details
• Address and country of residence
• Booking and reservation details
• Guest preferences and special requests
• IP address and browser information
• Website usage and analytics data

2. How We Use Your Information

Your information may be used to:

• Process reservations and inquiries
• Provide hospitality and guest services
• Communicate booking confirmations and updates
• Improve our website and guest experience
• Send promotional offers and updates
• Ensure website security and prevent fraud
• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

Information may be shared with:

• Trusted booking and payment partners
• Service providers supporting operations or marketing
• Legal authorities when required by law
• Analytics and technology providers

All partners are expected to maintain confidentiality and data security.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no digital system can guarantee complete security.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill reservations and guest services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

7. Your Rights

You may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for marketing communications
• Request information about how your data is used

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites or booking platforms. Ranbanka Places is not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Policy

Ranbanka Places reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

Experience Heritage. Stay Timeless.